Privacy and Data Management Policy

Introduction

Ensures that Dwam Training Center To protect the privacy of the data of trainees, trainers and all users of our educational platform. We are committed to applying the highest security standards to ensure the confidentiality of personal information and data, and we are committed to applying laws and regulations related to data protection.

The data we collect

When using the Moodle For eLearning, we collect some basic data to ensure a complete training experience, including:

• Full name, email, and phone number.
• Account information such as username and password.
• Interaction data with the training content (activities, tests, attendance, etc.)
• Files and documents uploaded during the training.
• Device and browser data used to access the system.

Data Collection Objectives

This data is collected for the following purposes:

• Enrolling trainees in training courses.
• Monitor trainees' progress and manage assessments.
• Optimize the e-learning experience.
• Enforce academic integrity policies, such as attendance and participation verification.
• Send updates and notifications related to courses.

Data storage and retention period

The data is stored on secure servers, and we keep it for the duration of the trainee's participation in our training programs, after which it is retained in accordance with legal requirements or for improvement and development purposes.

Data sharing

• User data is not shared with any third party except where required by law or for the purposes of operating the platform.
• Some data may be shared with trainers for performance evaluation and trainee tracking purposes.

Data protection

We implement advanced security measures to protect data, including:

• Encrypt data during transportation and storage.
• Restrict access to data so that only authorized users are allowed.
• Use modern security protocols to prevent cyber intrusions.

Users' rights

Trainees and instructors are entitled to:

• Access and update their personal data.
• Request the deletion or modification of their data in accordance with established policies.
• Submit privacy requests or inquiries through official channels.

If you have any questions, please contact the Dawam Training Center management via email or the official phone number.